Description
8*DIGITAL BUSINESS ANALYSTS
DIGITAL BUSINESS ANALYST/COMMERCIAL BANKING/MOBILE/USER STORIES/UX/UI/CARDS/AGILE/PAYMENTS/PRODUCT OWNER/FINANCIAL SERVICES
£ Per Day-PAYE
London
6 months Contract- Extensions Likely
8 Digital Business Analysts are required by our Financial Services client based in London. You will be providing pivotal support in the delivery of projects to improve our client experience across a number of significant Business Markets around the world. These positions are responsible for leading analysis for changes and new features/services that deliver enhancements to our Desktop and Mobile propositions for customers.
Key Responsibilities:
- Working with colleagues & cross-functional teams to define and own business user requirements, functional specifications and business cases
- Document current and future state business and technology processes and perform root cause analysis of failure elements and recommend improvements.
- Producing clear, high quality documentation for scrum teams, business and other stakeholders for various programmes of work. This will include defining Epics, User-Stories and agreeing the Definition of Ready with both business and technical teams.
- Work closely with the Product Owners for Internet Banking and Mobile and other stakeholders to validate and prioritise requirements, drawing on research and customer insight to meet user needs.
- Collaborate with both Business & IT colleagues, including teams working on associated digital channels to identify opportunities and ensure a strategic & consistent user-experience.
- Engage and work closely with UX Designers, including third-party agencies, to develop the best-in-class user experience, validate via customer testing and to ensure consistency across design, UX and technical capability.
- Operate within a user-cantered design process, working in an Agile fashion to agreed sprint and release plans.
- Support the end-to-end digital process, from design through to development, testing and deployment, ensuring that digital deliverables meet business requirements and are fit for purpose to release to customers.
- Develop user-acceptance test strategies and plans to support business/customer signoffs, ensuring the product is fit for purpose.
Key Experience:
- Experience working in relevant environment/s, especially digital product development
- Experience working in relevant market/context ie Desktop Internet, Mobile and Digital within Financial Services
- Past experience of Agile or Scrum methodologies
- Past working experience in a relevant role ie Business Analyst, Business Consultant
- Experience working in Financial Services
- Effective negotiation skills, with the ability to influence decision making and decision makers
In the first instance please submit your CV