Description
Description:
Application portfolio specialist
Deliver IT applications which are not managed by any team or service, in its application portfolio
Maximize value creation by self-initiating activities to onboard, upgrade, renew, and replace applications
Manage the life cycle of applications, from initial release until final decommission
Deliver end user support, in collaboration with vendors if needed
Keep a correct volume of licenses and maintaining compliance, in collaboration with procurement
CRM System Engineering
Improve efficiency of the development squads by delivering IT tools within Continuous Integration and Continuous Delivery.
Improve efficiency of the CRM stakeholders by delivering IT tools related to product management (ie Atlassian Jira, Atlassian Confluence, Targetprocess)
Liaison with Multi-Vendor Collaboration (MVC), Enterprise Architecture and Cyber Security
Enable MVC goals related to IT Service Management (ITSM) practices by adjusting and implementing their guidelines
Guard the development efficiency by co-designing and adjusting MVC processes and ITSM tools so customer value is maximized while keeping an acceptable risk control
Ensure Enterprise Architecture and Cyber Security guidelines and rules are known in the department, and ensure compliance of those
Product Owner for CRM System team
Maximize value delivery of System team by defining its work items, prioritize them, and deliver outcomes to internal customers
Profound understanding of customers' needs
Location: Europe/remote
Assignment period: +/- 6 months