Description
Job Specification:
- Applies experience and subject matter knowledge to solve Application Installation and Deployment issues
- Exercises independent judgment and best practices to identify and select a solution
- Works with and under the direction of the Team Lead and designated staff
- Provides technical support and input during the UAT/Solutions Assurance/Component Testing phase
- Demonstrates ability to follow account specific Packaging Standards and Guidelines.
- Contributes to knowledge sharing and process improvement within the team, and associated audiences
- Will provide advice to colleagues in order to help make decisions on complex packaging requirements, or as required to enable the timeous production of a completed application package and associated documentation
- Owns and contributes to the technical design of customer solutions.
Experience:
- Ability to create and develop standards, guidelines, workflow processes and best practices
- Ability to conduct/lead oral status/technical meetings with internal and external customers
- Ability to translate technical details into concise and easy to understand written form. Ability to write relevant components of a proposal document (eg answer specific RFP/RFQ questions). Ability to translate verbal requirements from face to face client meetings into requirements documents, statements of work, and proposals.
- Able to discuss (within own area of expertise) requirements with the customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package.
- Ability to work with a team to provide written responses to technical proposals and/or reports/documentation for delivery
- Demonstrates a:-
- understanding of the Application Management Lifecycle
- technical background in Application Packaging Toolsets
- technical background in Application Virtualization Toolsets
- understanding in 32/64 bit Operating System Architecture
- technical background in the Windows Registry
- technical background in Scripting
- technical background in automated Enterprise Software Delivery solutions
- use of consulting skills (questioning, listening, ideas development, influencing, etc.)
- Desirable experience or knowledge in AppSense, Application Compatibility and other tools within the Application Packaging Workspace.
Must have:
- App-v Packaging
- SCCM
- MSI Packaging
- BPSS Clearance