Description
Design, implement maintain robust transition plan(s) taking into consideration any business activities required to integrate new services into the 'business as usual' environment; Engage with all suppliers as required to complete production and approval service delivery documentation; Determine the readiness levels of the departments and exiting incoming suppliers and business users with regard to upcoming changes; Uncover readiness gaps and own action plans to close the gaps.
Assess risks inherent in proposed transitions, to ensure any potential scheduling and performance issues have minimum impact on provision of other services; Ensure all relevant department functions are fully engaged in the process and committed to supply resources to complete the transition plan; Arbitrate in situations of conflict; Seek out and tackle issues that will prevent the delivery of business benefits linked to services.