Description
A client of Spring Technologies are currently recruiting for 2x User Researchers
Based in Edinburgh but currently offering full WFH. on an initial 6 month contract with the option to extend
An experienced User Researcher is required to inform the design and delivery of new digital customer facing services.
Role Objectives
*Conducting exploratory user research that will bring out user needs.
*Ensuring that usability research is undertaken frequently, economically with appropriate users and measures as part of the development cycle
*Creating high and low fidelity prototypes based on existing design patterns that bring results from the research to life, complete with customer journeys
*Delivering UX feedback to Agile delivery teams to compliment sprint cycles
*Work as part of a multi-disciplined team to design user focussed and successful services
Essential skills
*Able to listen to the needs of the technical and business stakeholders, and interpret between them.
*Able to manage stakeholders' expectations and be flexible, is capable of proactive and reactive communication
*Facilitates difficult discussions within the team or with diverse senior stakeholders
*Experience working within an agile, multi-disciplinary team environment, and ability to deliver iterative design components (including user journeys) to the development team
*Can produce artefacts to engage teams with the user experience
*Engages in fostering a UX community.
*Able to make decisions characterised by medium levels of risk and complexity and recommend decisions as risk and complexity increase, building consensus between services or independent stakeholders.
*Able to identify problems or issues in the team dynamic and rectify them.
*Engages in varying types of feedback choosing the right type at the appropriate time and ensuring discussions and decisions are actioned as appropriate.
If this role is of interest to you then please apply with your current updated CV to (see below)
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