Description
Business Process Consultant - Amsterdam, Netherlands - 12months + contract
Location: Amsterdam, Netherlands
Language: English
A well experienced Business Process Consultant is required to join our globally known client at their office in Amsterdam.
Experience Level:
- 15+ years of experience in Customer Service Management and ITSM Solution Consulting and Strategy Services
- Tool Agnostic Process Consulting and ability to map business requirements to IT requirements for ITSM tools in the market
- Knowledge of Enterprise IT operations processes and procedures
- Experience with enterprise ITSM tools, preferably ITSM cloud platforms
- Experience with Service Now, Ivanti Implementations is a plus
- Excellent oral and written communication skills, ability to explain and present at Director and CX level
- Experience with IT problem solving and process management
- Experience with leading, facilitating and documenting design workshops
- Experience in developing ways of accomplishing goals with little or no supervision and with deliverable based model, depending on oneself to complete objectives and determining when escalation of issues is necessary.
If you wish to apply for this Business Process Consultant role please apply ASAP OR send your CV to (see below)
NextLink Solution, a Swiss IT Consultancy Company that has been providing both IT services and IT staffing to major customers for the past 20 years, has an excellent opportunity that can take your career to the next level.