Core Engineering Technical Writer

Description

JOB DESCRIPTION
Job Title:
Core Engineering Technical Writer (inside IR35)
Location:London
Job Purpose and primary objectives:
Key responsibilities (please specify if the position is an individual one or part of a team):
Role Purpose:
Client creates centralised platforms, shared services, libraries and tooling to reduce costs, improve standards and increase engineering productivity. This enables developers across to build more functionality, more consistently and more securely, which results in faster outcomes for our customers. Clients Core Engineering consists of multiple cross-functional teams, based in China, Hong Kong, India, Poland and the UK. We're currently seeking a high-calibre professional to join our team as Technical Writer. This writer will create technical product documentation for new and existing products on behalf of our global engineering team. We're looking for someone who can quickly and consistently create clear, concise and compelling documentation about complex software products and platforms. This will include customer developer portals, wikis, user guides, run books, product catalogues, and stakeholder presentations. You'll have a deep understanding of the application of technology and an appreciation of how those applications will address our internal customers' needs. You'll know how to make complex information accessible, discoverable, and easy to maintain. Our ideal candidate will have a technical background (foundation) allied with a track record of creating successful documentation for technical products. Couple this with previous exposure to API development, developer tooling, micro-services, API standards definition, and cloud-based platforms, and you'll be our perfect candidate.
Principal Responsibilities
Create templates, information structures and content for sustainable and reusable product documentation
This will include user manuals, runbooks, product catalogues, customer developer portals, and stakeholder presentations
Work with Product Management, Engineers, Architecture and Business Stakeholders to ensure information is accurate and accessible
Develop our internal brand through simple, consistent and precise language
Work with the Product Manager and Solution Engineers to identify the right documentation for our customers to facilitate efficient self-service
Coordinate product documentation updates with product releases
Requirements
University Degree in Computer Science, Information Technology or a related discipline, or equivalent experience
Knowledge of Agile/Scrum principles and best practices
Knowledge of API-driven development and best practices, especially from a security perspective
Ability to review functional/technical specification documentation and to convert it into easily accessible product documentation
Familiarity with (and willingness to learn more about) DevOps tools (Git, Jenkins, Splunk, AppD)
Duration of the Assignment:6 months