L3 Asset Manager

Madrid  ‐ Onsite
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Description

I am currently recruiting for an L3 IT Asset Manager to work in Getafe (Madrid), Spain, for at least 6 months (+ likely extension, based on the candidate's performance).

The right candidate is a multi-skilled Lead/Specialist who can effectively oversee Asset Management Deliverables and also work with EUC Function on a very large scale for global clients.

The primary responsibilities for the L3 IT Asset Manager are:

  • Asset Management/Stock Management/Procurement
  • Asset provisioning and Tracking like Computer Assets/Mobile/Virtual Desktop/Workstations
  • Oversee the Other EUC Activities as applicable (Application Packaging, OS Build, Software Distribution)
  • Customer Relationship Management
  • SLA/OLA Management for all Asset Management Deliverables and its reporting
  • Regular reviews with Customer and internal teams/vendors as applicable
  • Work with other members of the global management team in Desktop Support and Service Desk to enhance the delivery globally.
  • Extensive knowledge on ITSM Tool Set (ServiceNow
  • Provide leadership to the EUC Team including coaching as required
  • Reporting and MIS
  • Oversee Projects
  • OEM Vendor Relationship Management Skills

Experience and qualification required, Business Skills requested for the L3 IT Asset Manager position:

  • Understanding of EUC and Desk Side Support/FSO Management
  • Ability to work in a Matrix managed environment
  • Ability to interact with customers so as to ensure that the service is polite, efficient and responsive
  • To work through issues analytically to a successful conclusion
  • Ability to communicate at different levels within the organization, including Key Business Stakeholders and Director Level Clients/pre-sale activities/solutions/etc
  • Ability to understand best practices internally/externally on EUC related activities.
  • Understanding of Financials, including cost control, project revenue/costs, Billing, vendor invoice processing, etc.

Technical Skills for the L3 IT Asset Manager:

  • Understanding End-User IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphones and industry-wide OS and applications
  • Detailed understanding of IT Infrastructure in a Corporate Environment - Server/Network/Database
  • Capable of developing AM process different activities

Starting date: immediate

Interviews: this week

This role is suitable for an L3 IT Asset Manager who is looking to work in a professional team within a successful company.

If you are interested in this position, please submit your CV for consideration.

Start date
ASAP
Duration
6 Months+extension
(extension possible)
From
Gazelle Global Consulting
Published at
26.01.2021
Project ID:
2036429
Contract type
Freelance
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