IT Workshop Engineer - 12 month contract - Nottingham

Job type:
Start date:
12 months
Lucid Support Services Ltd
Published at:
flag_no United Kingdom
Project ID:

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An urgent role has arisen for a IT Workshop Engineer to assist our client in Nottingham for 12 months.

The core responsibility for this role is to repair customer owned equipment and to ensure all equipment is tested and repaired to the highest standard ensuring optimum reliability and ensuring that manufacturers warranty KPI's are met.

PLEASE NOTE: You must be willing to undergo an enhanced DBS clearance for this position.

Main Duties & Responsibilities:

  • Test and repair all products relating to company business predominantly Apple, HP, Lenovo, Dynabook and Viglen.
  • Ensure correct software and/or firmware is used on all repaired equipment.
  • Follow test and repair procedures as instructed.
  • Document all repair work as required and ensure that's Tesseract is kept up to date for parts used and repairs.
  • Prepare and Repair DOA Apple products for resale
  • Deploy via SCCM or USB images to select customers after machines are repaired/refurbished
  • Keep up to date with all repairs coming in, ensuring that all warranty parts are returned on time avoiding penalties
  • Maintain an up-to-date knowledge of manufacturers training courses in areas of interest and relevance to the business.
  • To positively promote the IT Services Team, acting as a role model through promoting the activities, values and culture of the organisation.
  • Provide support to Field Service Engineers as required
  • Undertake pre-arranged out of hours support normally over the Christmas period as required
  • Any other duties that may be required from time to time for the smooth running of the business.

Essential Skills Required:

  • Must be able to work on own initiative
  • Excellent written and verbal communication skills
  • Good planning and time management skills with the ability to prioritise workload appropriately and meet challenging deadlines
  • Good verbal and written communication skills with the ability to build effective 3rd party and colleague relationships
  • Possesses a passion for ICT, evidently keeps abreast of emerging technologies and analyses possible benefits to the company
  • Understanding of, and commitment to, safe site working practices
  • Ability to work in and react to a changing environment, and respond pragmatically to problems as they arise
  • Willingness to attain any manufacturers courses as deemed necessary by the business.

If this position sounds of interest, please apply and a member of the team will be in contact to proceed further.