Data Analyst

East Lothian  ‐ Onsite
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Description

My high profile banking client requires a data analyst for an external Customer Communications project.

Key requirements for the data analyst role:
- Proficient and experienced in Access Database, Excel & SQL.
- Proficient with high volumes of complex data and ability to cleanse into a useable format for customer comms.
- Comfortable with visual playback & demo's to stakeholders.
- Ability to maintain, develop and track a CRM.
- Maintain data privacy controls, keep inline with GDPR and review/maintain customer data controls.
- Understanding on how to use data to map out customer behaviours.
- Use data to create a customer focus and support using data how best to engage those customers.
- Experience in training others.
- Ability to gather data requirements from stakeholders.
Scrum Team - kept together
Agile set up. Workflow called Optimus. Fast pace
Improve speed and efficiency. Close Team
Customer Comms sent externally - manipulation organisation of data. Understanding the customer
Huge data pool across the client's entities
Interrogating data, working with other data people in the business to standardise .
Understand customer behaviour before mailing.
Key data knowledge - storage, cleanse, go to person for data.
Cross functional - knowledge share, team
Run in sprints
Need to be creative and autonomous
Using and controlling data.
FS beneficial- pensions/saving products
Access/Excel/SQL priority - SQL more nice to have
Attitude is important
Stakeholder Management -engaging and extracting

Start date
ASAP
Duration
6 months
From
Pontoon
Published at
01.03.2021
Project ID:
2059951
Contract type
Freelance
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