Description
Programme Manager - eCommerce - Contract - Watford
Programme Manager required to deliver complex eCommerce solutions to leading brands. We require an experienced and capable individual with significant project management, programme management as well as experience managing large scale accounts.
You will be responsible for the management of a number of project managers to ensure project reporting is undertaken, collaborating on issue and risk management and escalating issues as required to the appropriate level.
Working in a fast paced and highly responsive environment the candidate must be an effective worker with excellent communication and decision-making skills. The role will require travel to Europe on a regular basis.
You
Talented, enthusiastic, focused, eye for detail, professional. Keen to learn and find new ways of doing things. A team player who is proud of your work and wants to share with everyone! You like working in a fast-paced environment and are driven by the desire to improve the online purchasing experience for everyone, no matter what they are buying and from where!
You will be client focused and be willing to be flexible when required to make them happy, including working at client locations.
The techy bit .we need you to be really great at:
- Proven track record in the successful delivery of an E-commerce migration/Re platform
- Strong stakeholder management skills
- Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.
- Accurate and detailed Programme level reporting
- Experience in multi-vendor management
- Experience of managing people and financial budgets (including programme budgeting, monitoring financials etc.) ideally in an eCommerce environment
- Experience of overseeing 3rd parties.
- Excellent risk management skills
- Minimum of five years' experience working in an Agile environment
- Proven track record of working with organisations moving from Waterfall to Agile delivery approaches
- Working knowledge of Agile frameworks, Scrum and Kanban
- Strong leadership skills with experience of managing other project managers.
- Strong time management & organisational skills.
- Excellent communication and relationship management skills
- Good commercial knowledge, experience of contract negotiations would be advantageous.
- Maintaining a resource plan showing resource commitment across the projects and keeping track of potential end dates in association with functional lead personnel
- Keeping track of resource requests and managing fulfilment of these requests internally or externally as appropriate
- Experience of managing multiple projects with some exposure to eCommerce and the Retail industry
- Software Application Development related Project management experience (min 5 years)
- Exposure to medium to large scale fixed price project delivery
Wunderman Thompson Commerce is a new global eCommerce consultancy that applies strategy, technical know-how and outstanding design to make a big impact through eCommerce.
How? By creating outstanding websites and inspired shopper journeys. It's why we work with some of the most exciting brands around such as GAME, Halfords, Sainsbury's, Selfridges, Specialized and Ted Baker.
Tell me more! We're an inclusive group of more than 1350 thinkers and doers from WPP's leading commerce agencies: Salmon, POSSIBLE Commerce and Gorilla Group alongside two Amazon specialists - all under the world-renowned Wunderman brand. Our reputation is based on having the best in the business - people who are inspired yet straight-talking, and who really want to understand not just our clients but their customers. We are passionate about innovation in everything we do, and proud of what our people achieve, empowering and respecting every one of them.
Together, we keep our clients and their customers inspired and ahead through digital, future-ready sites, solutions and services. When our clients win - we win.
With new, state-of-the-art offices in Watford, and two other cool agency offices in Central London, we've got 20 locations mapped across Europe, North America and Asia.
As our business grows internationally, we're seeking new people who share our values and work ethic. We especially want to encourage more women to join, and take a key role in shaping some of the best eCommerce sites and experiences in the world.