Description
Head of Live Service urgently required to work on an initial 6 months contract.Location : London / WFH
The ideal candidate will have active SC security clearance, strong Service Delivery background, extensive knowledge working within Government Digital Service.
Skills & Requirements:
Please submit your CV to apply
- Strong understanding of project management, waterfall and agile methodologies
- The ability to work effectively with suppliers and stakeholders as one team to drive and support service excellence.
- Strong fact-finding, business analysis and interpretation skills
- Apply knowledge and analytical skills to formulate improvements, remediation activities and road-maps to enhance services and provide additional value to customers.
- Continuously review services against SLAs to ensure they either meet or exceed performance targets and any potential conflicts or risks are understood and mitigated.
- Support the design, development and implementation of our Service Model to support the Metis target Operating Model.
Please submit your CV to apply
Michael Bailey International is acting as an Employment Business in relation to this vacancy.