Data and Cloud Hosting Operations Engineer

North Yorkshire  ‐ Onsite
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Description

Data and Cloud Hosting Operations Engineer

My client, is looking for a Data and Cloud Hosting Operations Engineer to join their IT Service Operations team. The IT function is a key part of our business services and operates across International with key hubs in UK, Asia and Australia.

As a Data and Cloud Hosting Operations Engineer you will have advanced experience in engineering and support in a Service and Operations environment and a deep understanding of the relevant fields of expertise (eg Infrastructure, VMware, Server OS, AD etc.)

If you have experience with Azure, knowledge of DevOps and any Terraform development experience/knowledge, this will benefit your application!

Responsibilities;

Within a broad area of competence, take ownership of incidents, problems and other requests for support and determine the appropriate action to take

Progress requests for support and ensuring all stakeholders are kept informed

Liaising with systems development staff and software suppliers on the development of system enhancements to overcome known problems

Providing technical expertise to enable the correct application of operational procedures

Ensuring all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific requirements of Service or Operational level agreements

Documenting all work using required standards, methods and tools, including prototyping tools where appropriate

Developing plans for installation and commissioning of hardware and software are appropriate and following the prescribed specifications

Problem solving and analysis - The ability to take information provided and use it to analyse and resolve issues related to a reported problem

Ability to work independently and without supervision or as part of a team in all activities relating to assigned tasks or support needs of Applications Operations

Skills and experience;

Strong communicator with the ability to engage and manage stakeholders from a variety of different backgrounds and disciplines

Knowledge of techniques for identifying, gathering and validating customers' needs in the delivery of IT services

Understanding and application of different development approaches

Proficient in configuration management

Understanding of Service Level Agreements, the purpose and composition of an SLA and the relationship between an SLA, an OLA and an underpinning contract for the supply of services.

Strong understanding of Infrastructure

Familiar with the principles and application of cloud/virtualisation and the use of tools and systems to manage virtualised environments

Terraform

NetApp Storage SAN

System Centre SCOM

Windows Server

HP Storage/Server

Azure

SCCM/Patching

VMware- 6.5 and associated technologies (vROPS)

Backup Technologies

Powershell Scripting

If you are interested in the Data and Cloud Hosting Operations Engineer role, please apply and Ellie will give you a call to discuss further.

Data and Cloud Hosting Operations Engineer

Start date
Immediate
Duration
initial 6 month contract
From
Integrity IT Solutions Limited
Published at
07.03.2021
Project ID:
2064790
Contract type
Freelance
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