Description
Senior Service Delivery Manager urgently required to work on an initial 6 months contract.Location : Manchester / Leeds / London / WFH
The ideal candidate will have active SC security clearance, strong Service Delivery Management background, extensive knowledge working within Government Digital Service.
Skills & Requirements:
- Apply process, methods, tools and applications so that the business obtains the most effective and efficient change and project delivery whether provided by internal or external service providers.
- Apply knowledge and analytical skills in the review of our changes, projects and Programmes to formulate improvements and remediation activities to enhance services and provide additional value to customers.
- Apply knowledge and analytical skills in the review of our changes, projects and Programmes to formulate improvements and remediation activities to enhance services and provide additional value to customers.
- Act as an escalation point for change and project related matters, negotiating and managing conflict as necessary with suppliers, stakeholders and customers.
- Good understanding of ITIL, or another appropriate framework
Please submit your CV to apply
Michael Bailey International is acting as an Employment Business in relation to this vacancy.