Description
Opportunity for an experienced 1st line IT Service desk analyst, you will provide technical support to the organizations UK employees. Currently home-based role but must be accessible to Rickmansworth HQ.
Key requirements:
- 2 years recent IT Service desk experience in a 1st line role
- Excellent communication, customer service and telephone skills essential in addition to support of the following:
- Windows 10 operating systems.
- Office 365/O365
- Web applications
- PC, Laptop and Printer hardware.
- iPhones and iPads.
- Active Directory services.
- Able to work in a fast-paced environment that is intent on delivering solutions to its customers in a timely manner.
- Demonstrate commitment and enthusiasm for service quality and customer focus.
IT Service desk analyst: helpdesk, servicedesk, 1st line, 1st level, First line, first level
AAP3 is acting as an Employment Business in relation to this vacancy.