Description
Application Support/Database Administrator- Contract- Remote- £175-£300 per day
Our client a leading SaaS brand for the property market are looking for 2 x Application Support/DBA to join their team on a contract basis for 6 months (with the view to extend). These roles will be outside of IR35
I am looking for one contractor at 1st/2nd line application support level and then a more Senior App Support Engineer who has experience supporting SaaS products with the below tech.
The client are busier than ever and need some support in their technical and product support team and the role will be extremely varied.
Responsibilities will include;
- Respond to inbound requests from all channels within SLA's (phone, portal, e-case)
- Monitors, documents and manages the resolution process in a timely manner, while effectively communicating with clients to maintain satisfaction
- Secure FTP setup and interface file transfer scheduling
- participate in knowledge management processes through creation and use of materials
- Work with other internal groups on key projects relating to SaaS and On-Prem clients
- Confidently executes DevOps pipelines to install, configure and upgrade SaaS client environments
- Investigating powershell errors and escalating to release engineering team
Technical requirements:
- Microsoft SQL Server
- Microsoft Internet Information Services
- Microsoft Windows Operating Systems
- Microsoft Active Director (& Group Policy)
The clients offices are based in Lincolnshire but this role is offered remotely with occasional travel when everything returns to normal. This role will be outside of IR35
If this sounds like you then please click apply now!
Application Support/Database Administrator- Contract- Remote- £175-£300 per day