Service Desk Analyst - Global Consultancy

London  ‐ Onsite
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Description

Service Desk Analyst is required for a contract role with a global business consultancy in Central London with potential for long-term extensions.

START: YOU MUST BE ABLE TO START WITH 1 WEEK NOTICE

SHIFTS: The role is expected to have a weekly alternating shift pattern:

1) 9:30 am - 6 pm

2) 2pm - 10:30 pm

As an experienced Service Desk Analyst you will be providing remote support via ServiceNow to a large number of users across EMEA and the US.

Technical Experience Required:

  • Working experience of O365 and Office 2010 products
  • Active Directory, Group Policy, DNS, DHCP, FTP, Print Services and security certificates
  • Knowledge of Citrix XenApp and VPN technologies
  • Exchange Management Server knowledge
  • ITILv3 Foundation certification - (ideally)

Any experience of working within a professional services environment would be highly advantageous but not essential, ie. Law/Legal, Bank, Financial Services, Accountancy, Consultancy etc

A full profile for the role of Service Desk Analyst is available upon receipt of your CV,.subject to suitability*

Please click on.APPLY NOW to submit your CV.

Start date
ASAP
Duration
6 - 12 months
From
Scott-Merrick LLP
Published at
14.04.2021
Project ID:
2090470
Contract type
Freelance
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