Description
Templeton & Partners is currently looking for an IT BA in London for a large commercial client.
Initial 4 months contract with possible extension, this is inside IR35 contract.
The Task:
BA Resource is required to support the Project Manager inRequirements Gathering and Analysis, Operational Process Gap analysis/definition, Stakeholder Engagement/Management, product backlog management and reporting for the UEM New Service Development Project.
- The Client Strategy is focused on moving to a modern client management set-up. This includes managing devices as Unified Endpoint Managed (UEM) devices. UEM devices include MacBook, Windows 10 and Mobile (incl. tablets).
- This has scope to set-up a service enabling UEM-managed clients as primary selectable workstation. Starting and focused on MacBook UEM and Windows 10 UEM clients, but also including managed iPads.
Project Requirements/Characteristics
- The project will deliver a new consumable service for UEM clients, reviewing, evaluating and integrating existing company Operational processes and defining new where required.
- Ultimately replacing the existing service in a phased approach as existing assets complete their natural lifecycle to be replaced by UEM clients
- The project will also oversee the development of a coordinated transformational change plan and campaign to promote awareness of the new service and brand.
Experience/Skills Requirements:
- Experience in evaluating, integrating and defining e2e processes - mandatory
- Experience in implementing End User IT support – mandatory
- Requirements Gathering and Analysis
- Operational Process Gap analysis/definition
- Stakeholder Engagement/Management
- Product Backlog Management and Reporting