ServiceNow Business Analyst

London  ‐ Onsite
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Description

Job description for the role of ServiceNow Business Analyst

Job Purpose and primary objectives:
Gather intelligence from corporate executives and middle managers about needs and future growth. Partner with application directors and creators to ensure each project meets a specific need and resolves successfully. Assume responsibility for project tasks and ensure they are completed in a timely fashion. Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes. Compile and distribute reports on application development and deployment. Design and execute testing procedures to extract data from test runs. Evaluate and draw conclusions from data related to customer behavior. Consult with the executive team and the IT department on the newest technology and its implications in the industry

Key Skills/Knowledge:
Software Development, Computer Engineering, Project Management or related field and Servicenow experience.

Experience required:
Experience in a supervisory position related to information technology.
Experience in technology development, deployment and Servicenow experience.
Good experience in Business Analysis.
Good experience in ServiceNow
Excellent stakeholder management skills.
Should have good coordination skills with Senior Management.
Skilled in conducting/leading workshops of minimum of 6 to 10 people.
Should have good communication both written and spoken.
Ability to articulate technical IT changes in clear and simple manner to business stakeholders.
Self-Starter - Keen for someone with a can-do' attitude who can manage their own work and drive things forward themselves.
Preferably experience using Jira and Confluence.

Employer details:

The prospective employer is the Large Global IT Services giant. Provides opportunity for better performance, Reliability, Security, and Flexibility with good Bonus and Benefits Structure and have a good work Culture that everyone loves to work with.

We (Avance Consulting Services) are one amongst the UK's fastest growing talent acquisition companies. Head quartered in London, we are a global reach agency with a large presence in India (Gurgaon and Hyderabad) and United Arab Emirates (Dubai).

Start date
n.a
From
Avance Consulting (Europe) Limited
Published at
05.05.2021
Project ID:
2105650
Contract type
Freelance
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