Description
Role: Service Designer Manager/Service Transition Manager ( ITIL )
Day Rate: £450 - £500
IR35: Inside
Contract Length: 12 months
Location: Remote/London
SC Clearance: Active SC Clearance is required
Required Experience:
- We are looking for individuals with a background in Service Management, and experience of successful Service Design and Transition.
- Will design and document new services. They will ensure that service design principles and standards are Embedded into projects, and that comprehensive support arrangements are put in place.
- Will produce comprehensive service designs, incorporating business requirements, wider standards, Enterprise Services capabilities and external suppliers.
- Will ensure that projects transition to live service in a safe and structured manner, engaging with project teams and Enterprise Services teams.
- Will be part of the Client Service Architecture practice and will contribute to the definition of standards and continual service improvement.
Essential Skills:
- Experience of successful Service Design and Transition.
- Experience in ITIL aligned Service Management.
- Setting expectations and managing stakeholders, both internal and external.
- Experience in onboarding third party suppliers.
- Experience of Service Design and Transition in Medium to Large Organisations.
- The successful candidate will have an ITIL V3 Foundation qualification and at least 2 of the Intermediate - ITIL Modules, ideally Service Design and Service Transition
If you are interested, please apply and I will be in touch
Lawrence Harvey is acting as an Employment Business in regards to this position.