BAU Support Engineer - 2 month Contract - Liverpool (Umbrella only)

Lancashire  ‐ Onsite
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Description

BAU Support Engineer - 2 month Contract - Liverpool (Umbrella only)

An urgent role has arisen for an BAU Support Engineer based in Liverpool for 2 months initially. The successful candidate with be providing local IT support whilst the business is going through a mail migration

* PLEASE NOTE - Candidates must have a Valid BPSS/EDBS/DBS Clearance.*

Job Responsibilities:

  • Responding to ServiceDesk tickets within the agreed SLA timeframes
  • Setup, deployment and ongoing support of client environments
  • Reporting, diagnosing and resolving technical issues within the environment
  • Complete/support leavers/moves, including permissions, equipment and systems
  • Deploying distribution packages and other software installations via delivery tool
  • Checking backups, remediating issues and tape rotation, as appropriate
  • Configuration and support of voice/video communication systems
  • Day to day support for core Desktop services
  • Active Directory and user account management
  • General network/phone/server support and administration, including patching
  • Provide 1st/2nd line support for business applications on the desktop
  • Ensuring desktop systems comply with patching policy standards
  • Operate to Cobham policies, procedures and standards
  • Support such other commensurate IT projects and activities, as required

Qualification/Experience Required:

  • Minimum of 2 years 2nd line support experience essential
  • A working knowledge of Windows 7/10 and Microsoft Office
  • Phone system support experience an advantage
  • Good understanding of networking concepts and technologies
  • Microsoft, or other relevant vendor certifications desirable
Start date
ASAP
Duration
2 months
From
Lucid Support Services Ltd
Published at
09.05.2021
Project ID:
2108247
Contract type
Freelance
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