Description
FX Application Support - SQL Scripting Market Data - Investment Bank
Good knowledge of FX business and electronic trading principles: Spot/Outright pricing, Fixings, VD calculation, CC & AV, Spot push, Rollback/rollover, Fixings, etc
Good knowledge of main application failure scenarios in a complex IT architecture, from both functional and technical perspective
Data querying:
SQL Server, Oracle
OS usage
Windows, UNIX commands
Scripting:
- Shell
- Python
- Market Data mechanisms/communication protocols/messaging services:
- RMDS
- FIX
- TOF
- TCP/UDP
- TIBCO RV
- MQ
The FX Trading Support team is in charge of providing traders and sales with direct help on application Level 2 and 3 queries related pricing calculation, position, algo trading, booking and order management issues. The production support team is also in charge of releasing new packages in production to traders and sales, as driven by the global FX business, while maximising uptime for its end users.
The FX business has over 100 traders in 4 centres, and its headquartered is in London. Its management is committed to raising its level to a position within the top 5 of FX banks through investment in the business and technology. The FX eTrading Support team handles connections to a variety of FX markets (Reuters, EBS, FXall, Currenex, 360T ), direct clients and vendor platforms and is in direct contact with those business or technology providers' partners. The team core activity is to provide high quality analysis of business and technical issues to traders, and as such requires good IT and analytical skills, fluent English, alongside a strong learning capacity fully support the complex architecture of the trading systems.
Most of the solutions are internal development, and as such the interaction with developers is a key factor, meaning that the team needs to have sufficient IT knowledge to interact with their counterparts in an efficient manner.
Support teams are organized globally on a follow-the-Sun model, the FX market being open from Sunday evening to Friday evening.
In London, rotas are in place to cover from 7am to 7pm on weekday. The team also perform functional checks on Saturday post-releases, again on a rota basis.
The vast majority of the team clients are traders based in London, but the team act as level 2 for other locations, mainly in New, Singapore, and Europe.
Day-to-day Responsibilities:
Application Monitoring and follow up:
- Responsible for global uptime target of 99.9%, across the whole FX ETR platform
- Coverage of below FX applications production implementation, troubleshooting and monitoring:
- Market access (connectivity, protocol definition issues, latency analysis)
- Algorithmic hedging (strategies, orders configuration, OR setup)
- Algorithmic (GTD, GTC) and OBO trading (stop, limit, call, fixings, linked orders)
- Pricing (Spot/Outright)
- Market making Gateways (spot/outright/STP trading)
- Market taking platforms (liquidity sourcing)
- Position management and integration
- Booking flow and related coherence cache
- Client orders management platform