Description
My client is searching for Avaya/Nortel PBX Engineer who has experience in installing, maintaining and programming telecommunications networks, systems & equipment, including both hosted and traditional PBX systems and IP telephony systems. Must be able to travel, work different shifts, after hours and be on-call. Should be ready to perform other duties as assigned.
Job Qualifications:
- Should have minimum 7 years' relevant experience and must have experience troubleshooting IP based and traditional Telephony technologies like Avaya and Nortel.
- Capable of Planning and Designing a Telephony solution from scratch.
- Excellent knowledge of the following systems: Avaya systems, Nortel, Avaya Aura voicemail, Avaya Servers support, Nortel 1000M,1000E, Avaya CM8, Session Manager, Network Routing Service, System Manager.
- Able to understand needs of a business when it comes to IT and Telephony.
- Should be able to create Architecture Design documents and Call-Flow design using Microsoft Visio.
- Implement and troubleshooting of Audiocodes SBC.
- Implementation and troubleshooting of Voice-Mail/Presence Server
- Good understanding of analog lines and PRIs, Digital Media Gateways
- Have-in depth knowledge of analysing SIP/H323 Logs and comfortable to find the root-cause with the help of Wireshark.
- Should have worked earlier in support position and knows about the agile way of work.
- Should have experience in finding the vulnerability and get it whitelisted or if required do the bug fix.
- Troubleshooting and maintaining DSO, DS1/T1, DS3/T3, DSL and ISDN circuits or services.
- Knowledge of VoIP equipment and concepts
Nice to have
- Avaya Certification
- Experience with Switches, Routers, Wireless APs Firewalls and Virtual Machine.
- Nortel Switches
- A+, Network+
- Other vendor certifications
Interpersonal Skills:
- Self-motivated with the ability to take ownership and responsibility of your work
- Superior customer service skills
- Strong verbal and written communication skills
- Strong organizational and problem-solving skills
For immediate consideration please forward your CV.