Description
We are Global IT Recruitment specialist that provides support to the clients across UK and Europe. We have an excellent job opportunity for you.
Job Title: Technical Implementation Consultant (Electronic Sign - SAAS - BPM - ECM - CMS - Software)
Location: London
Duration: 6 months Contract
Description
The challenge
This is a superb opportunity to join a new and fast growing team within Client Consulting! We are looking for a dedicated and ambitious Technical Consultant to work with our German, French and English speaking European customers. We encourage our team to be creative, collaborative, and committed to delivering outstanding experiences for our customers.
What you'll Do
Be an expert in our Sign product. Have an intimate understanding of its functionality, its technical capabilities and how it delivers value.
Work with customers and your peers to understand and develop functional and technical requirements, build the implementation strategies and roadmaps, and own overall solution quality and value realisation for the customer.
Help customers to successfully adopt Sign after their implementation. This includes training end users and admins, proposing and delivering new use cases and working collaboratively with customers to prove the value of their investment with us.
Communicate effectively across the customer's ecosystem (eg business owners, engineers, project operations, project managers and product management).
Partner with Project Managers, Business Consultants and other Technical Consultants within our team to deliver great outcomes for your customers.
Operate in a fast-paced, Agile delivery environment while owning multiple customer engagements in parallel.
Be a vocal member of the team, contribute innovations, new ways of working and help us continually improve.
What you need to succeed
Strong verbal & written communication skills in English and German are required.
Prior experience of implementing SaaS business process management applications, from scoping through to value realisation. Agile experience and expertise an advantage.
Have an understanding of electronic signature platforms, best implementation practices, and experience of working on integrations with Web Services, Single Sign On (SAML and OAuth) and REST APIs
Good understanding and experience of HTML/CSS and web communication protocols, including HTTP
Ability to clearly communicate and present high level technical solutions to a range of stakeholders, clearly demonstrating how they deliver customer value.
Basic familiarity with Salesforce, Office 365,Workday cloud vendors, or other cloud hosting providers such as Azure or AWS.
Familiarity with at least two of the following Server Side programming languages (Java, Python, NodeJS, C#, or Ruby); full proficiency is a plus
Experience of working effectively with sales teams and a good understanding of the dynamics of the sales process to assist with activity scoping and estimations
Strong problem solving and analytical skills, including ability to produce clear observations, analysis and conclusions based on customer interviews and data
Excellent customer facing skills with experience presenting to senior level and decision maker audience to achieve their buy-in.
Ability to multi-task and prioritise across multiple projects at the same time.
Degree in Computer Science, Engineering or relevant industry experience
Special consideration given for experience with Sign (or competing products), Document Cloud solutions and Experience Cloud solutions.