Description
Event Monitoring Center Representative Job #2620 Akron, OhioYour essential functions will include:
- Respond to and document alarm messages from multiple software applications. Notify customer of alarm problems.
- Monitor multiple internal electronic systems for proper operation to assure customers continuous response.
- Answer incoming customer calls for alarm signals
- Test equipment for verification of proper operation of alarm equipment.
- Monitor ATM status pagers and manually input signals for appropriate action, generate service call or initiate phone call to customer ATM network personnel.
- Protect U.L. requirements for secured facility.
- Manually enter alarms into system
- Handle customer inquiries and complaints
- Handle Confidential Customer paperwork
- Associates Degree
- 1 - 3 years of relevant experience
- Candidate is required to pass a pre hire assessment
Skills
- Associates Degree - Required
- Relevant experience - Intermediate - 1 year
- Ability to prioritize - Required - Advanced
- Ability to multi-task - Required - AdvancedBehavior Characteristics:
Must reference Event Monitoring Center Representative Job #2620 when applying to this position and email your resume to: .
Integrity Technical Services, Inc. does not charge a fee for finding anyone a job.
Compensation: $10-$11 hr
Integrity Technical Services, Inc.
14 Whitehall Drive Suite 102
Akron, Ohio 44278
Toll Free: 1-
Akron: Cleveland:
email: