Description
§ Leading timely E/I/PCA implementation for customer quality issues and internally generated defects by working with operations, design and engineering teams <br />§ Internal CI support and ownership <br />
§ Quality improvement project leadership <br />
§ 6 Sigma/RIW Subject Matter Expert support <br />
§ Customer contact and relationship development in partnership with product support <br />
§ Supplier contact and relationship development in partnership with the Process Control Engineering teams <br />
§ Data gathering and manipulation for reporting <br />
§ “Major Issue” management and ownership <br />
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KEY COMPETENCIES: <br />
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1. Communication <br />
2. Quality Orientation <br />
3. Customer Focus <br />
4. Initiative <br />
5. Work Standards <br />
6. Planning and Organising <br />
7. Gaining commitment <br />
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