Description
My client, a highly respected IT vendor, is looking for a part time/casual Helpdesk Engineer to support a Windows Desktop Environment. The successful candidate will be based in St Leonards and working as part of a friendly and professional team supporting corporate users across the Asia Pacific Region.Ideally, the successful candidate needs to be a current university student pursuing an IT degree. The role will be working approximately 20 hours per week and the contract will be for 12 months initially with a good possibility of extending longer.
To win this position, you will need to have developed some technical skills in Windows environments and have an understanding of TCP/IP connectivity, Firewalls, MS Office suite (Excel, Word, PowerPoint), MS Explorer, etc. It is a bonus if you have any experience in a or Customer Service environment.
You must have an excellent telephone manner and a logical approach to problem solving, combined with a strong customer service attitude and excellent written and verbal English communication skills. You must be a team player, be dependable and be a quick learner.
Applicants should have either Australian Permanent Residency or Citizenship for this position.
Please note that due to the volume of applicants for this position, only candidates who have been shortlisted will be contacted.