Description
Large Global Service Provider involved in huge multi million dollar project in Canberra CBD, Centralizing Service Desk for 25,000 users. Remedy based project.
Reporting directly to the Business Support Manager, you will perform the following functions as individual assignments, as part of or leading a small team:
- To be successful in this role, you will have the following skills:
- Thorough understanding of knowledge management principles and data structures for taxonomy generation.
- Strong problem-solving skills.
- High level of initiative in developing and improving systems and procedures
- Ability to work in a team environment.
- Ability to work autonomously in a professional environment.
- Strong verbal and written communication skills.
- Ability to resolve technical issues of a more complex nature.
Must BE CITIZEN. Please send CV or call Matt for more information.