Description
We are currently looking for a Sr. Consultant with a strong background in root cause analysis, systems performance, within an enterprise-wide heavy regulated environment,
Please email your Resume for review.
Sr. Production Support Analyst
- Draw on application development, database and systems specialists for additional support when required to supplement their knowledge.
- lead the analysis of root cause factors that prevent production systems and processes from being highly reliable, accurate and efficient.
- A primary focus will beon the development and implementation of initiatives that reduce or eliminate dependence on manual operations and effectively integrate systems and applications with enterprise batch scheduling and enterprise monitoring tools.
- Responsible for developing formal documentation on their assigned systems and processes as well as capacity planning, identifying patching requirements, configuration management and regular formal reporting on performance.
- Responsible for best practices implementation, day to day performance and support of an enterprise batch scheduling system.
- Analyze processes, recommend process improvement and write formal documentation
- Develop contacts and relationships with vendor support organizations
- Understand future directions and enhancements of assigned applications
- Develop and report metrics associated with system performance
- Define and lead the integration of assigned production systems with the appropriate enterprise monitoring strategies that not only will identify developing issues but take proactive responses
- Identify opportunities to eliminate significant amounts of ad hoc reporting requests by developing alternate strategies that give internal and external customers the ability to get the information they need without requesting ad hoc services from IT.
- Analyze processes, recommend process improvement and write formal documentation
- Develop contacts and relationships with vendor support organizations
- Define and lead the integration of assigned production systems with the appropriate enterprise monitoring strategies
Education/Experience
BS in Computer Science or equivalent work-related experience
Minimum of 5 years experience
High level expertise in the implementation, support and troubleshooting of production environments.
Working knowledge in in the Windows operating environment, Scripting language(s), and transport interfaces.
Working knowledge of programming languages such as Java, JSP, SQL, JavaScript, HTML
Competency in relational database using SQL Server and Oracle.
Experience with a Web framework such as Weblogic, IIS,.
Experience with system and application linkages to enterprise monitoring environments such as HP Openview
Overtime: straight time