Description
DESCRIPTIONThe Channel Manager will make contact with the Spanish-speaking community and the hearing and speech loss communities in order to educate consumers about certain products and services.
Responsibilities:
- Develop and deliver comprehensive presentations which are tailored to the needs of individual consumer groups including Spanish-speaking community, deaf, and hearing and speech loss
- Conduct customer informational meetings in Spanish, English, and American Sign Language
- Provide ongoing support to customer base to ensure customer satisfaction
- Educate customers on how to use all types of relay services including traditional relay, video relay, Internet relay, and captioned telephone services
- Support marketing activities including attendance at conferences and trade shows
Qualifications:
- Position is for 20 -25 hours per week and hours may vary according to outreach events. Some weekends and evenings may be required
- Expert level experience in American Sign Language, Spanish, Presentation Skills, and Computer Literacy required
- Intermediate level experience in time management, knowledge of the deaf community, and writing and communication skills required
SKILLS
American Sign Language, Spanish, Presentation Skills, Computer Literacy, Knowledge of deaf community, Time Management, Writing and Communication
Synectics offers competitive salaries and a full suite of benefits. EOE.