Project Manager - Service Desk Transition

Brisbane  ‐ Onsite
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Keywords

Description

National organisation

Positive team environment

3 month contract (minimum)

This is your opportunity to join the Brisbane office of this national, ASX listed Data Networking company to manage the transition of a new client with a 15 person Service Desk team to their out-sourced services centre. The initial engagement is for 3 months with possible extensions.

To be successful in this role you will possess some or all of the following skills and experience:
- Knowledge of IT Service Desk operations
- Knowledge of underlying technologies that support SD operations
- PM experience in an infrastructure environment
- Strong people skills

This role requires specific experience in the Service Desk/Call Centre environment where an overall understanding of how systems and resources work together to deliver a positive customer (end user) experience. You will have a background in the SD environment and have a track record of delivering on-time and on budget.

Interested?
Then please send your CV in Word format quoting TR1912 or call James Shekleton or Graham Heath for more details.

Start date
n.a
Duration
3 months
From
Generic Network
Published at
07.10.2011
Project ID:
249769
Contract type
Freelance
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