Description
DESCRIPTIONThe Network Services/Support consultant will generate monthly Enterprise SLA reports through SQL.
Responsibilities:
- Package final reports in excel complete with graphs.
- Generate data integrity reports and detect and analyze data completeness and data integrity issues.
- Perform regular analysis of voice and data results prior to publication.
- Perform ad-hoc SQL queries to support root cause analysis of problems detected.
- Work with and generate ad-hoc reports for appropriate network engineering teams.
- Attend weekly SQM Operational calls.
- Perform ad-hoc analysis such as filtering data from report and re-running the queries and regeneration of report.
- Open trouble tickets with SQM on problems identified related to validity of data.
- Maintain queries and documentation.
- Develop optimized methods of extracting data through queries.
- Provide support to SQM community such as data extract in troubleshooting issues.
Qualifications:
- Possess strong wireless network performance and/or engineering background.
- Understanding of CDRlive data and have completed required training to perform Back End queries.
- SQL and database mining skills.
- Competent on MS Office.
- Strong Analytical Background and programming desired.
- Required B.S. Computer Science, Computer Engineering or Electrical Engineering.
- Understanding and practical experience with PL/SQL (able to write simple to complex queries on their own and comprehend complex queries written by others).
- Analytical background (able to validate statistical data and detect data integrity issues).
- Experience on CDRs particularly CDRLive system.
- Communication skills (verbal and written).
SKILLS
PL/SQL, Wireless Mobility Netwk Perfrm Eng BG, MS Office, CDRLive platform, Strong Verbal & Written Communication,
Analytical Background, College Degree
Synectics offers competitive salaries and a full suite of benefits. EOE.