Description
Programme Manager required by the corporate arm of a global bank to successfully manage and deliver significant end-to-end improvements to key servicing and operational processes using Project Management and process improvement techniques (eg Lean), working with different parts of the Bank as required.
ESSENTIAL
* Experience in stakeholder management at a senior level.
* Awareness of key drivers of service excellence and operational efficiency.
* Financial and commercial awareness.
* Understanding of and exposure to project management disciplines, frameworks and techniques.
* Results driven approach to execution
* Awareness of the external Corporate Banking marketplace.
* A positive and "can do" approach.
* Ability to see beyond the status quo and think laterally.
* Ability to deliver to challenging deadlines.
PREFERRED
* Knowledge of process improvement techniques and expertise, such as Lean and Six Sigma
* Knowledge of the CB business strategy/target operating model.
* Awareness of customers' servicing requirements in the Business arena.
* Knowledge of the CB 'As Is' operating model (channels, e2e processes and activities, people, customers).
* Successful involvement in business and cultural change and the delivery of associated benefits.
* Experience in business sponsorship and design governance, and of working across virtual teams to support delivery of key workstreams.
* Knowledge of UK Bank operating and strategic processes and systems.
* Project Management methodology trained/certified (eg Prince 2/PMI)
Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.