Description
Service Contract Coordinator job #2715 – Akron/Canton, Ohio
Local Northeast Ohio Manufacturer has is seeking a Service Contract Negotiator to fill a Contract position.
Position Requirements:
- Ensure BAAN Product & Catalog invoices are accurately prepared and mailed in timely fashion.
- Manage unbilled AR orders in respective region(s) to ensure timely billings.
- Interface with Manager, Team Lead, Customer Account Coordinators (CAS), Order Management and Sales team on a daily basis.
- Cycle through Baan generated invoices to properly prepare billing scorecard metrics distributed to upper management and identify invoices requiring manual intervention. Customers will also require changes to invoices distributed if additional revisions are required to expedite payment.
- Ensure assigned BAAN invoices requiring manual intervention are well documented.
- Must be able to communicate with tax dept, Order Management, Customer Account Coordinators, or Sales to ensure manual preparations are followed with the guidelines of the customer and meet internal compliance rules.
- Mantain and track accurate & timely records of total number of BAAN invoices received daily and mailed per week for preparation and distribution of weekly dept billing scorecard to upper management.
- Work with order management and tax associates to continue to identify and improve system data input and output to minimize error and need for manual intervention.
- Prepare requests submitted by CAS and Sales within reasonable time frame. Ensure that requests are appropriate and within billing guidelines.
- Manage assigned unbilled account receivables and ensure appropriate force billing is prepared if applicable.
- Understand all related aspects of BAAN screens to ensure appropriate invoicing and unbilled account receivables are resolved with minimal to no assistance.
- Recommend changes in processes & procedures to continue to improve job functionalities and minimize manual efforts.
- Ensure that all processes related to product billing are thoroughly followed within guidelines established.
- Ensure assigned BAAN invoices not requiring manual intervention are accurate and mailed within 24 hours of receipt (date printed on invoice).
Must reference Service Contract Coordinator job #2715 when applying to this position and email your resume to: .
Integrity Technical Services, Inc. does not charge a fee for finding anyone a job.
Compensation: $12.75 per hour.
Integrity Technical Services, Inc.
14 Whitehall Drive Suite 102
Akron, Ohio 44278
Toll Free: 1-
Akron: Cleveland:
email: