Unix/Linux Server/Operating System Technical Support Manager

Missouri  ‐ Onsite
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Keywords

Description

DESCRIPTION
The Unix/Linux Server/Operating System Technical Support Manager will perform all operations technical responsibilities associated with the remote testing of new Unix/Linux Servers and Operating Systems to insure they are prepared to be put into production service. Resolve any and all problems encountered during testing.

Responsibilities
  • Provide an elevated level of technical support on Server hardware and Operating Systems to the teams within the IP Server/VOIP NRC.
  • Perform remote Operational Readiness Testing (ORT) on Servers and their operating systems, storage arrays, as well as data backup and recovery solutions within the CVOIP/IMS platform.
  • Perform the ORT to insure that all supported elements have the proper network connectivity, are configured properly, are functioning properly, proper alarming is occurring, and all Operational requirements are met.
  • Troubleshoot and resolve the problems that cause testing to fail.
  • In situations where testing procedures require updating, will update the documented procedures and will be responsible for sharing the updated documents with others within the team.
  • Oversee and/or manage multiple deployments in parallel and each deployment will have a specific project schedule that must be met.
  • Insure the elements they are responsible for testing meet the testing completion schedule and that status reports are provided to others within the team.
  • Support multiple vendors'Servers.
Qualifications
  • The primary Operating Systems supported are Solaris and Linux, requiring understanding and interpretation of complex hardware and operating system problems.
  • Advanced level knowledge of Unix and Linux is required.
  • A minimum of 3 years experience providing advanced technical support for Unix/Linux operating systems is required.
  • Excellent verbal and written communication skills.
  • IP Networking knowledge.
  • Project Management experience.

SKILLS
UNIX, Linux, Server Hardware, Troubleshooting complex technical troubles, IP Networking, Project Management, Verbal Communications, Written Communications

Synectics offers competitive salaries and a full suite of benefits. EOE.

Start date
n.a
From
Generic Network
Published at
29.10.2011
Project ID:
260993
Contract type
Freelance
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