OCM Communication Specialist

Georgia  ‐ Onsite
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Keywords

Description

Title: OCM Communication Specialist
Location: Atlanta, GA
Type: Contract - through 2012

Position Summary
CCCi's client has an immediate need for a Change Management/Communications Specialist. This is a long term engagement through the end of 2012.

Key Responsibilities:
- Contributes to change management and communication deliverables for assigned project(s) within the program
- Supports the Change Management Leads and Communication Lead:
* Supports the implementation of the change management strategy and plan
* Contributes to change management deliverables
* Ensures the quality of all deliverables
* Facilitates meetings, and plans and hosts project events
* Works closely with Change Management Leads, the Organizational Change Management (OCM) & Training Steering Committee, and the Program Leaders to resolve issues related to change management activities
* Collaborates with Training Leads to complete Job - Role Mapping activities
* Creates program, project team and organizational communication content
* Coordinates program onboarding process
* Creates presentations for program events
* Develops informational briefings
* Facilitates the Capability Transfer process for assigned program project(s)
- Reports status to team leads

Basic Requirements
- 7 to 10 years' experience in healthcare or software industry
- 5+ years of experience as lead Change Management Consultant in a major ERP implementation
- 7+ years of hands-on experience independently identifying client needs and expectations
- 7+ years of experience working with Organizational Change Management tools and techniques, including conducting assessments aimed at identifying change readiness, change impact, needs, and risks, as well as stakeholder engagement and management techniques
- 7+ years of experience in analysing information, making strategic change management decisions, developing recommendations, and guiding others' decision making associated with change management, including the potential benefits, consequences, and impact
- 7+ experience in creating communications, training programs, and knowledge management materials
- Overall experience focused on Organizational Change Management, including: Executive Alignment, Executive Coaching, Stakeholder Assessment & Management, Change Agent Network development, Organization & Job Design, Communication, and Training
- Prefer Master's degree in Organizational Development, Organizational Behavior, Industrial/Organizational Psychology, Business Administration or related field or an equivalent combination of formal education, training, and experience.
- Experience with large-scale organizational change effort
- Certifications in key Organizational Change Management processes are desirable; CMP designation is a plus.
- Thorough understanding and successful implementation experience in change management and communication process design, development, and implementation.
- Strong knowledge of the following Work Processes:
* Application and Infrastructure Knowledge
* Program Management Office (PMO)
- Strong knowledge in OCM Framework and Tools
* Training Management
* Service Management/ITIL
* Communication Management
- A solid understanding of how people go through a change and the change process
- Experience and knowledge of change management principles and methodologies
- Familiarity with project management approaches, tools and phases of the project life cycle
- Exceptional communication skills, both written and verbal
- Excellent active listening skills
- Problem solving and root cause identification skills
- Strong analytic and decision making abilities
- Must be a team player and able to work with and through others
- Ability to influence others and move toward a common vision or goal
- Previous consulting experience is a plus
- Ability to prioritize deliverables and activities in a fast-paced, complex environment

Other
- Local Candidates preferred

REQUIRED SKILL SET:
OCM, Change Mangement, Communications, Change Agent, PMO, ITIL, Coaching, Executive Alignment

Start date
ASAP
Duration
Contract - through 2012
From
Generic Network
Published at
03.11.2011
Project ID:
263301
Contract type
Freelance
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