Systems Analyst x 2

New South Wales  ‐ Onsite
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Keywords

Description

This position involves supporting the Systems Manager to manage strategic systems projects and development from inception to execution to increase productivity, reduce costs and improve customer experience.

Key responsibilities:
  • Mapping and documentation of processes including identification of new or changed processes due to implementation of systems or projects
  • Development of key project related documents including Business Cases and Business Requirements
  • Cost Benefit Analysis for any system development or enhancement
  • Coordination and review of training documentation for new systems, system development and projects
  • Definition and coordination of customer communication requirements for projects
  • Definition and coordination of voice telephony requirements for projects
  • Documentation, coordination and execution of UAT for Credit Operations systems managed by Systems
  • Providing support to administrators and users during deployment of new systems
  • Documentation of project interactions including workshops and meetings
  • Track and communicate progress of projects across Credit Operations
Key requirements
  • Excellent communication abilities - both written and verbal as the role involves significant interaction with stakeholders
  • Solid relationship building/management skills
  • Strong team player
  • Strong Project Management skills and experience in project initiation and execution
  • Problem Solving/Analytics skills and experience
  • Good process mapping skills

Highly desirable

  • Good understanding of Credit policies, UCCC, Code of Banking Practice
  • Good understanding of Australian banking/consumer lending industry

Please send your CV or call Tenneille for further information.
Please quote Job Reference SYDCSC_TF27766 when applying for this role.

Start date
n.a
From
Generic Network
Published at
03.11.2011
Project ID:
263601
Contract type
Freelance
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