Description
We have a need to hire a CTI Developer for the Simi Valley area. This is a 6 month to 1 year contract. Qualified candidates should send their Resume (MS Word format) to Danette Reader or please call.Note: Accepting C2C candidates.
Mandatory Expectations:
CTI knowledge with a strong understanding of Genesys Framework and management layers
Applies a general understanding of technical dependencies and alternatives to support testing needs
CTI tool bar Configuration
Integration with .NET (C#) with the genesis API's
Applies a general understanding of technical dependencies and alternatives to support testing needs
Understanding of call center environment
Education:
4 year degree
Masters degree preferred
Qualifications:
Basic understanding of telephony; Avaya VOIP, and CTI's dependencies
Understands Genesys routing functionality and CTI connectivity dependencies
Good understanding of the Genesys outbound mechanisms
Experienced in leveraging the Genesys SDK
CTI knowledge with a strong understanding of Genesys Framework and management layers
Ability to install and configure Genesys on Windows systems.