Sr. Business Analyst/IVR/VRU

South Carolina  ‐ Onsite
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Keywords

Description

Sr. Business Analyst needed for a long term contract opportunity located in Columbia, South Carolina! The Sr. Business Analyst defines customer business needs relative to the IVR/VRU channel, and translates business requirements into corresponding technical solutions. In this role you will ensure proposed technical solutions to meet the customer's business requirements for work efforts. You will also Provide input and guidance into the planning and prioritization of business analysis activities, in support of new Development efforts and Tier-2 technical support.

Please rush your Resume to be considered if you have the following required skills:

  • IT Business/Systems Analysis.
  • VRU/IVR knowledge/experience.
  • Call-flow design/development.
  • Preparation of technical design documents.

The following skills are desired: Estimating of IVR/VRU work-efforts - MS Visio.

Will consider local and out of town candidates interested in working in Columbia, SC. If you are interested in starting a long term opportunity in Columbia, SC within about 2 weeks notice, please rush your Resume to be considered! Must pass a criminal background check and drug test.

Application Requirements
  • Client will not accept subcontractors
Required Qualifications:
  • Business Analyst
  • IVR
Benefits/Perks
  • Medical
  • Dental
  • Vision
  • and Life Insurance for Full-time W2 Consultants. Supplemental Disability and Long-Term Care Insurance
  • Dependent Care Assistance. 401(k) with Roth feature. Free E-learning Courses
Start date
n.a
From
MATRIX Resources, Inc.
Published at
19.12.2011
Project ID:
284002
Contract type
Freelance
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