Description
SALES OPERATIONS
Position: Sales Support - Contractor - Southern Europe Region
Location: Addlestone - UK
Reporting to EMEA Business Analyst Manager the Sales Support Rep is responsible for supporting the sales teams in Southern Europe with sales tools transactions and processes to reduce the sales force time spent in the sales tools
Responsibilities:
- Creating New Accounts Approved by Mgmt in the Sales Tools, liaise with CRM team to have account assigned to correct sales account manager.
- Creating New Opportunities
- Creating New Non Configurable Quote
- Managing Existing Quotes
- Help with RM (Reserve Material) process
- Closing business based on sales achievement reporting
- Reviewing Orders and follow up on shipments
- Attend CRM training regularly
- Become part of the CRM Super Users base to support quarterly and major releases
- Be the to go to point for the UK&I users for "how do I" questions
- Cover ad hoc transactions in the sales tool for account managers on holidays or travelling
- Provide feedback for enhancement to the CRM team for future releases
- Liaise with Order Management, Deal Desk and CRM team for timely resolution of sales urgent quotes/orders
Required Skills:
- ONE of the following languages is required: Italian, Spanish or French
- Excellent communication skills and an eye for accuracy and detail
- Be able to work under pressure, prioritizing the workload
- Must have the experience and capability to manage high number of transactions in a CRM tool within defined time frames
- 2 plus years experience in a similar position preferable in a sales environment in the UK
- Must have flexible behavioural skills and desire to work in a dynamic and fast-pace environment
- Must have the ability to work autonomously and be self-motivated but still being part of a team
- Experience of Siebel 7.5 or 8 would be beneficial but not necessary as training will be given
- Must have good Excel experience