Description
Provides support to the Invoicing and Credit Control team. Processes invoice files, runs and issue customer statements and chases customers for payment. Register and resolve customer invoice disputes. Maintain bad debts.
Principal accountabilities
List and briefly explain the main accountabilities of the role - no more than eight. Write them as statements that:
- Process invoice files received from the business and operational systems and dispatch to customers.
- Produce and distribute customer statements.
- Register invoice disputes, forward to the business, process and resolve where possible.
- Allocate customer payments to accounts and resolve unallocated cash.
- Raise manual cheque payments, arrange their approval and post to General Ledger.
- Communication with customers to monitor and control the collection of debt on selected accounts.
- Credit checking and set up of new customer accounts.
- Register, manage and resolve customer invoice disputes.
- Management of accounts in administration and receivership ensuring the status is up to date and the maximum debt is recovered
Qualifications and experience
- Must have experience of processing customer invoices on a computerised invoicing system.
- Experience of using SAP GL and Collections would be an advantage.
- Experienced user of Excel and Word.
- Must be flexible and be prepared to get involved in all aspects of the team's work.
- Able to communicate clearly and concisely by telephone and email.
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.