Retail Dealership Product Manager

Indiana  ‐ Onsite
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Keywords

Description

DESCRIPTION
The Retail Dealership Product Manager will be responsible for sales support, implementation, client service relationship, and product management.

Responsibilities:
Sales Support
  • Facilitate meetings and on-site demos
  • Train personnel for demos and client consulting
  • Assist senior leadership with Marketing strategy
  • Attend conventions; demo solution and follow-up
  • Evaluate possible creation of User Groups

Implementation

  • Manage implementation process
  • Trouble-shoot problem areas

Client Service Relationship

  • Lead contact on support issues
  • On-going training/consulting
  • On-going client requests
  • Monthly billing and collections
  • Monthly client consultations

Product Management

  • Manage bugs and fix lists
  • Work on better integration of solution in the delivery of firm assurance services
  • Product enhancements (Design, Data flow, and Funding)
  • Solution expansion to other systems

Qualifications:

  • Must have a total of 4+ years of experience working with dealership computer systems
  • Must possess a solid understanding of dealership accounting methodology
  • Experience with Sequel server and software development knowledge is preferred
  • Prior supervision of personnel performing processing activities and related technical matters is required
  • Prior customer service experience is preferred
  • Bachelor's degree in Information Systems or related field is preferred

SKILLS
4+ years of experience working with dealership computer systems, Sequel server and software development

Synectics is an Equal Opportunity Employer.

Start date
n.a
From
Synectics
Published at
29.12.2011
Project ID:
287627
Contract type
Freelance
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