Description
WINDOWS SUPPORT LEAD ROLE FOR A MAJOR GLOBAL IT PROVIDER
Chance to gain experience in one of the biggest IT Providers and work with high-level customers.
Job description:
Onsite Support Role to meet the needs of Client VIPs. Technical Leader who supports and enhances the technical capabilities of the Field Technicians. Responsible for onsite quality assurance, technical field training, and SME support. Coordinates with Client Engineering Team on all technical/environmental updates. Performs complex field jobs. Reports to Onsite Delivery Lead.
- Providing IT support
- Working on system migration and configuration, system updates (Windows XP, VISTA, 7)
- Support for desktop and remote users
- Installation and configuration of laptops and desktop computers
- Setting up MS Office and Outlook 2010
- MS Exchange Server
- Helping other Field Technicians
Requirements:
- Experience in 1st, 2nd or 3rd Line support
- Dutch/Flemish