Endur Consultant

Rogaland  ‐ Onsite
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Keywords

Description

ENDUR Consultant - Norway - ENDUR Consultant

Contract Period: Start: End:

Number of consultants: 1

Assignment description:

  • The department ETS - Endur Common Services (ECS) supports the firm`s business process Marketing and supply' with product development, support and operation and maintenance in the area Natur Gas (NG) and Crude liquid products (CLP).
  • The Endur Maintenance teams are responsible for Support and Maintenance of a position management solution in NG and CLP based on a product developed by an external vendor
  • (Endur developed by OpenLink).

Tasks and responsibilities:

  • Be responsible for Endur 1st line support during normal working hours
  • Handle emails sent to Endur's shared common mailbox
  • Answer the Endur on-duty phone during normal working hours
  • Ensure all requests are handled in the ServiceCenter according to the ITSM procedures
  • Maintain user accesses in Endur based on approved requests in AccessIT
  • Monitoring the interfaces between Endur and other solutions (internal and external).
  • Offer 1.line user support related to the Trading solution in Endur.

This includes:

- Deal Capture
- Gas Scheduling
- Invoicing and confirmation
- Mid Office (Risk, exposure, Var and P&L reporting)
- Accounting

Given the right skills, this person may also over time participate in more complex support and/or development tasks

Competence requirements:

Mandatory:

  • Educated in IT
  • Good knowledge of ITIL
  • Experience from user support
  • Knowledge of HP Openview ServiceCenter

Preferred:

  • Knowledge of Endur
  • Experience as a system developer (Business Analyst, System Analyst or Designer/Programmer) in a system development project with at least 3 project participants
  • Knowledge of SQL
  • Knowledge from structured programming, eg C
  • Experience from either

o implementation/support of Invoicing/Accounting solutions
o implementation/support of trading solutions

  • AVS Scripting (Open Link proprietary programming language)
  • Knowledge of the interfacing systems (Dispatch, ProXY, Gazelle, SAP Accounting, Energy Server, CREM)
  • Crystal Reports
  • Biztalk, MQ, AQ
  • PL/SQL
  • Tibco Rendezvous

Language requirements (if essential for the work): Speak and write English fluently

Templeton are pleased to have been listed in the 2010 Recruiter magazine Fast 50, a ranking of the 50 fastest growing recruitment companies in the UK based on audited figures in Companies House. We were placed 1st out of pure IT Recruitment companies and wish to thank you for contributing to our past, current and future success.

Start date
2012-02-27
Duration
2013-02-28
From
Templeton and Partners
Published at
10.01.2012
Project ID:
294073
Contract type
Freelance
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