Description
Next Ventures are currently executing a search for a skills ITIL Process specialist for an exciting project in Copenhagen.Role: Analyst
Location: Onsite/Offshore : Copenhagen(Onsite)
Required commencement date (Latest):
Work period/duration (Months): 5
Job description/Overall position description with general areas of responsibility listed:
Perform analysis of current Datacenter Management (DCM) process and a set of new requirements in connection with Vision to Reality program. Design and implement the new processes in DCM.
Specific Tasks to be performed during the engagement/Key Deliverables/Milestones :
1) Analysis of current processes
2) Documentation of external requirements in cooperation with customers
3) Analysis of external requirements
4) Analysis of gap between requirements and current processes
5) Design new processes bridging gaps between exiting and new processes
6) Assist in implementing new processes
Module/technical skills required : Visio, PowerPoint
What development tools methodologies are to be used?:
ITIL; SOA
Must have/mandatory skills:
ITIL Certification. Experience in designing ITIL processes. Experience in working with SOA (Open Group framework); Experience in working with large IT organizations .
Years of specific Experience with reference to Mandatory skills : 5 years of ITIL process design
More information on application