Scheduler Hatfield

Hertfordshire  ‐ Onsite
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Description

Our client is now looking to recruit a Scheduler based in Hatfield for a 3 month temp to potential perm assignment. You will work at least 35 hours per week Monday to Friday and the pay rate is £9.00 - £11.07 per hour.

The job will involve scheduling of all technical resource effectively & efficiently as well as handle internal & external calls.

Responsibilities

    • dispatch & schedule engineers (by skill & geography) to relevant sites
    • answer calls from engineers within timeframes
    • receive relevant info from engineers to close calls
    • close calls on system within defined timeframes/procedures
    • follow call logging procedures
    • maintain related records & logs as directed
    • escalate calls as necessary
    • ensure admin duties & any associated paper-work are carried out
    • ensure scheduling procedures & processes are followed
    • perform accurate management of invoice & cross-charge procedure
    • resolves standard customer queries/issues
    • collect & review info for customer report
    • work is reviewed under general guidelines/procedures

Essential Skills

    • good understanding of MS Office package
    • knowledge of office system
    • good understanding of dept policy, procedures & processe
    • good oral & written communications skills (explains info clearly
    • good organisation/planning skill
    • ability to prioritise & organise own wor
    • ability to resolve routine problems with established solution
    • ability to apply initiative to resolve non-standard problems
    • good numerical skills

If you the relevant experience, please apply be sending an up-to-date CV.

Hays Corporate Accounts is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Start date
ASAP
Duration
3 month
From
Hays Corporate Accounts
Published at
19.01.2012
Project ID:
301123
Contract type
Freelance
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