Description
Function to be provided within the Storage Support team and at the "Open Systems Disk & SAN ' expertise centre, in coordination with the other members of the expertise centre.
List of tasks associated with this position:
- Day- to- day operational activities but also being part of Storage project teams.
- Maintain the Open Systems Storage infrastructure (Business as usual activities)
- Participate to projects related to Storage as operational consultant and workgroup member.
- Manage the day to day capacity management activities related to the Storage platform.
- Manage the complete cycle of the Storage hardware from physical installation, configuration,
customisation, delivery of storage to the platforms, managing incidents, deploying and validating
business continuity procedures, etc. up to migration of data and retirement of the old hardware
- Playing the role of Incident Solver according to the Incident Management process, in order to solve
the incidents relating to this environment while establishing a diagnosis and determining the
seriousness and priority and applying the measures to be taken in order to restore the service.
- Playing the role of Change Requestor and Deployment Specialist following the Change and
Deployment Management processes.
- Validating the installation or updating procedures supplied by the employees of Storage Engineering
and executing the requests for technical installation and the "Request for Change" application
validated by the CAB (Change Advisory Board).
- Checking the proper execution of these "RFC (Request For changes)" and as per the case,
implementing a standby plan.
- Guaranteeing the level 2 support.
Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.