ITALIAN Speaking Customer Service Advisor (short term contracts)

Belfast  ‐ Onsite
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Keywords

Description

ITALIAN Speaking Customer Service Advisor (short term contracts)

Candidates must be willing to work and support their own relocation in Belfast

We have immediate opportunities to work in an English speaking professional environment for one of the world's leading Technology companies.

These short term contracts might suit those interested in a working holiday or students or graduates wanting to get some experience of using their language skills in a professional environment. So share this information with friends and family with Italian & English language skills!

The work shall be paid at a rate of £8 per hour and flexibility shall be required from 0800AM to 2200PM Monday through to Friday, with possibility of working Saturdays. It is initially a temporary 4 week project however could go on for anything up to threee months.

The Project

Italian company specialising in Medical Hip joint replacements. These hip joints after inspection have now been declared faulty. You will be required to manage call volumes in Italian on these faulty products.

All interactions will be inbound and are considered to be non-complex, your call will be scripted to a certain degree, a brief will be given before commencement of the contract.

Our ideal candidate will be providing a complete range of customer support functions:

The successful candidate must:-

· Passionate in delivering excellent customer service

· Experience in a Customer Service focused environment will be advantageous however is not essential as training will be provided

· Be IT literate and have experience in using Microsoft packages, I.e Word, Excel, Outlook

· Be fluent in written and verbal ITALIAN with Intermediate English

Start date
n.a
From
Delegate Recruitment International Ltd
Published at
21.01.2012
Project ID:
302113
Contract type
Freelance
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