Description
Candle is seeking a Helpdesk Consultant to join a leading telecommunications giant based in Sydney's CBD. This is in an initial 12 month contract with view to permanency/extension. As Helpdesk Analyst, you will provide product and service solution consultancy to Managed Customers for the resolution of activation and/or assurance inquiries for a range of complex products and services solutions available to the customer.Essential Skills and Experience -
- Experience in a similar role.
- Advanced MS Offfice, Windows XP and/or Windows 7 experience
- Previous job logging or CRM tool experience
- Be available for shift work (7am - 7pm Monday - Friday)
- Information Technology Certificate/Degree is desirable
- Understanding of Network Protocols
If you match the above essential skills and experience and are looking for a new role please send your enhanced CV Barbara Flynn
*Sponsorship is NOT available for this role* Please quote Job Reference SYDCSC_BF28354 when applying for this role.