Description
Operator Back Office - Brussels
Languages: English, French and Dutch
Goal of the function:
Ensure supervision of the central systems, the central applications and network in order to guarantee the continous Back Office processing of transactions.
Skills and experience:
- Adaptability to different production environment
- Experience in end-user informatics
- Used to work with PC & PC tools
Used tools:
- PC under windows VISTA.
- Supervision tools (interactive tools).
- Scheduler UNIVERSE.
- OSCARE (proprietary alarming tool)
- ISMP (proprietary ticketting tool)
- Batch monitor. (scheduler Back Office Debit)
Mission descritpion:
- Insure the permanent follow-up of the correct working of the total central Back Office systems(Batches, systems,...).
- Take 1st level support actions - based on existing procedures - in case of abnormal working of these systems
- Execute all the planned system-related tasks (backups, specific runs,...).
- Execute special activities requested by other services (backups, restores, specific follow-up or analysis,...).
- Execute the monitoring of all application processing chains (SINSYS, VISA/MASTERCARD, CEC, ...).
- Take charge of the data inputs
- Take charge of the data transfers in input & output (File transfer, ).
- Produce the operating results (outputs).
- Detect & escalate any production incident in the agreed timeframe
- Take charge of the timely processing of all processing chains in order to satisfy the client
- Take charge of the supervision of the Telecommunication network
Please send your CV to Naheed to discuss further.
Contracts IT acts as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age and applications from persons of any age will be accepted for this role.